1. Can we pick our order up?
Stone Cart is an online shop only, therefore it is not possible to pick the order up.
2. How will my order be delivered?
Our products are delivered either by couriers, by our supplier vehicles, or one of our own vehicles depending on your location. Orders are normally delivered between 7am and 5pm, Monday to Friday excluding public holidays*. Please allow 2-3 business days for metro and 3-5 days for greater region.
PLEASE NOTE: Due to limited transport options for some orders, products will be shipped to the freight depot nearest to purchasers address. Your order is then available for you to collect once the stock has arrived at the depot. Our staff will be able to advise tracking information for your purchase.
If your suburb or postcode does not show up in our shipping destinations, please contact us for a personlised shipping quote.
Shipping charges are automatically added to your order based on your delivery suburb when you enter your delivery details
3. Can I arrange my own transport?
Yes, you can organize your own transport, please email us with all information and we will call you to confirm. Transport can only be arranged with a registered transport company.